Comments on AspiraTech Blog: What's Online: Microsoft Dynamics vs. SalesForce.com

Thanks for the insight. Wish you weren't comme...

2010-06-11T08:49:29.632-07:00

Thanks for the insight. Wish you weren't commenting anonymously though. It is helpful to have the context of who is speaking. But what you say makes absolute sense with what I've seen.

Have used both. MS is an IT system SF is a user sy...

2010-06-10T22:13:55.561-07:00

Have used both. MS is an IT system SF is a user system. Regarding the price difference, in my experience the SF users are much happier and use more of the system. MS requires IT and consultants intervention more often.
That may be why there are more MS consultants -- or more likely because MS cert people will extend into CRM whereas SF doesn't require much consulting

The question isn't whether the US companies ex...

2010-05-13T13:42:19.186-07:00

The question isn't whether the US companies exist, of course they do. But what are the offerings in terms of config only consulting with Microsoft hosting? Is this mostly a packaged hosting and config service with .NET customizations a standard part of most implementations, and subsequent costs in the $70k range (like the few I found in my brief search) or is it similar to the SFDC ecosystem in a lot of implementations consisting primarily of config within the UI and drastically lower implementation costs? Thanks though for your contributions. Would be good to hear an answer on this from a US firm.

there are a few good consultancies in US: Powerobj...

2010-05-13T13:27:33.626-07:00

there are a few good consultancies in US: Powerobjects, Sonoma
Many companies are ramping up for Dynamics CRM .. in a few years you'll get many companies specializing in it, just like many didi with SHarepoint ...

Thank you for your feedback. I'm sure it is a ...

2010-05-11T09:26:47.296-07:00

Thank you for your feedback. I'm sure it is a matter of location. Microsoft has been in the general tech game longer and probably has a large number of consultants worldwide from their server business (MS SQL, etc.). They are just newer to CRM. I only spent about half an hour looking for consultants who would do the configuration without the hosting, but everything I saw listed price ranges that I can't believe related to just configuration. I think the draw for MS CRM consultants to get both sides of the business, the implementation plus ongoing revenue. I'd be interested in getting feedback from US consultants on what total costs tend to be and whether they do provide just config.

strange, in my area (Italy) there are more MS CRM ...

2010-05-11T07:31:19.304-07:00

strange, in my area (Italy) there are more MS CRM consultants than Salesforce ... amd MS CRM consultants are cheaper
you're right to say that SF is more mature than MS CRM, SF had a headstart of 4 years ...
SF also costs double, with the price diff one can customize MS CRM quite nicely ...